Trainer-Led Sales Training

Whether it is through our selling skill evaluations, sales material, or online learning, you will recognise the proven philosophies of adult learning science entwined in the fabric of our teachings.

Aristotle’s insight that “the things we have to learn before we do them, we learn by doing them”, while being common sense, is often overlooked in the domain of conventional adult learning. Ironically, “learn by doing” is a natural activity, as can be demonstrated by the role-play games by children that help them understand complex systems and dynamic processes in real life.

By taking a leaf out of Aristotle’s book in our trainer-led sales training course, trainees are actively engaged in role-playing, problem-solving, brainstorming, and individual and team exercises and receive exhaustive coaching and critical dialogue. The combination of application, face-to-face instructor and group feedback, plus self- evaluation creates engaging, pertinent, and instantly applicable learning that fast-tracks behaviour change in your sales team.

The central tenet of the philosophy behind our sales training methodology is that the trainees are not empty vessels. Trainees are valued for what they bring to the course. Our trainers employ a maieutic style of probing and use in-depth conversation before moving forward and putting forth their own ideas and models. This method when compared to sermonising, gains trainee engagement and buy-in before we build models and impart learning points.

Our training methods are a mix of constructivism and behavioural approaches created to make the most of learning for all involved. Visual, auditory, and kinaesthetic learning qualities are all incorporated in the trainer-led sales training course. Visual indicators are provided with conceptual aids, such as diagrams and models. Trainees with a preference for audio based enjoy the fact that Rough Diamond course trainers lead involving, conversation-based activities and dialogues — as opposed to scholastic performances. And, kinaesthetic, or physical learners enjoy the hands-on tools that encourage the real-world application of classroom learning and the retention and continued behavioural change.

Why are Rough Diamond’s sales training course better than our peers? The answer is our team. We have an incomparable group of trainers with robust real-world sales and training credentials that add exceptional value to trainees through their experiences.

Rough Diamond trainers are more than just trainers passing knowledge and helping sellers practice skills. One of the unique ways in which we coach during the training course is through a process whereby the action is halted and real-time feedback is given. This process increases trainee consciousness of productive and unproductive behaviours and enables them to change direction in-the-moment, as well as apply the practical use of the skills, which promotes faster take up. The trainees also develop their own feedback skills and are given tools to nurture self and peer coaching required for enduring development.